I was annoyed that they replaced the buggy product with *a different product* bu... | Hacker News

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gumby on May 22, 2017 | parent | context | favorite | on: How Anker is beating Apple and Samsung at their ow...

I was annoyed that they replaced the buggy product with a different product but then wanted me to leave a favorable review on the bad one. I asked if this is really what they wanted and customer support said yes. This is a shame.

kbart on May 23, 2017 [–]

In such cases I usually change my negative review to more neutral (3/4 stars) and add a disclaimer that refund/replacement has been received.

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