You know what I find mean? Getting locked out of my GDAX account for no apparent reason for months on end while ETH rises and I have no way of doing anything because I can't access my USD or ETH. Not one single word from support until one day I get a random message that directs me to an article that I've already read 10 times and is of no help.
Mean to say something? I guess its not mean not to answer to customer support request.
I guess when someone steals your wallet you don't chase them, because that would be mean and not a behavior of a gentleman.
Please point me to Linkedin verification page - you know, where it says that whatever people put on LinkedIn is always true, because so far my experience is contradictory. I worked with many people and they LinkedIn profile is nothing like they responsibilities were.
A commenter above said they ADDED a million accounts in June. I assume they had some multiple of that already. 7 support people for millions of customers is insanely low, especially for something financial-related.
At a company of ~200 people, that's not an unreasonable number to have. It feels mean to say they have none.