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woadwarrior01
on Oct 16, 2011
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The Invisible Side of Design
IIRC, I read this (or something very similar) in Don Norman's book "The Invisible Computer".
huhtenberg
on Oct 16, 2011
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It is a common and popular observation, so it gets mentioned in virtually every book (or a documentary) on design.
sjwright
on Oct 16, 2011
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Unfortunately there are still too many good traditional designers (who hopefully understand this observation) that are unskilled at interface design, and too many good interface designers unexposed to the history of design theory.
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