My framework laptop had no issues with the hinge whatsoever. It honestly might have been a little too stiff for my tastes, but it functioned perfectly, and the screen never budged without me moving it intentionally. (Past tense is because I recently sold it as I was using my M1 MBA way more often, mainly due to how long the framework laptop took to come out of sleep mode by comparison. This isn't really a slight against Framework... Apple just did an unreasonably good job with M1 in some areas.)
I would not say the hinge issues have been a "common" complaint. They've been the most common complaint that I've seen on Reddit, but still rare, especially once you factor in that people usually only go online to complain, and anyone with the hinge issue isn't going to hesitate, since it would be understandably annoying.
> I would not say the hinge issues have been a "common" complaint. They've been the most common that I've seen
Thanks for sharing your insight, you've really clarified things. Ahem.
> especially once you factor in that people usually only go online to complain.
I've never complained about it before on their forums because once a few people let the company know about the defect, and the company gives their lame excuse for why they've implemented such a weak hinge (one handed opening!), there is no point.
It actually is nice to hear that your hinge wasn't weak as that might mean the warranty replacement nrp mentioned is worth doing. I do hope - the laptop has some nice features otherwise.
I have to admit, after roughly 9 months of use, while initially I didn't have issues with the hinge, I've definitely noticed the display tends to flop around when I'm picking up and moving the laptop, or when riding the bus where the laptop is shifting around. For context, my previous laptop was a 5th gen X1 Carbon and I never had that issue with that machine.
I also can't shake the feeling that the hinge has loosened up a bit, but that's purely anecdotal.
My guess is this is both a combination of a slightly less stiff hinge combined with the taller 3:2 display, which leads to more torque being applied to the hinge when the laptop is moving around.
I would not say the hinge issues have been a "common" complaint. They've been the most common complaint that I've seen on Reddit, but still rare, especially once you factor in that people usually only go online to complain, and anyone with the hinge issue isn't going to hesitate, since it would be understandably annoying.