Without wanting to justify Paypal's actions wouldn't it be easy to launder money through Paypal if they let you so easily mark a 'suspicious' transaction as legit?
True and I'm not trying to undermine the point that Paypal is a complete PITA but..
One of the properties of money is that it's value can be trusted. If money can be easily laundered then it can't be trusted and it's utility is questionable.
I understand your point, what I'm saying is that even after following all of PayPal's instructions, re-verifications and talking to customer services - as well as telling them (as the buyer) that the transaction is legit, I wasn't able to sort it out.