I've been a Yelp user for years, and I was even an "Elite User" for awhile...and I had never heard of "filtered reviews" until now. In fact, if you go to the page of the OP's business, once you actually find the "Filtered Reviews" link (which is in very light gray), clicking on it brings a CAPTCHA...
Even as a user determined to see what the fuss is about, I don't even jump through this hoop. So I'm guessing nobody actually clicks through to the filtered reviews, whatever they actually are.
I love that Yelp helps me find interesting places in a dense area like NYC, but their business model is appalling.
http://www.yelp.com/biz/fior-d-italia-san-francisco
What the hell??
Even as a user determined to see what the fuss is about, I don't even jump through this hoop. So I'm guessing nobody actually clicks through to the filtered reviews, whatever they actually are.
I love that Yelp helps me find interesting places in a dense area like NYC, but their business model is appalling.