The process maturity index which used NASA/JPL as its exemplar was the big IT management fad of the late 90s (it dovetailed nicely with ISO9000 TQM) before XP and then Agile became popular.
In a sense, the problem with Adobe seems to me to be the alignment of organizational goals with user benefits, and not software process.
In a sense, the problem with Adobe seems to me to be the alignment of organizational goals with user benefits, and not software process.