If you mostly have users in Europe like I do, then this is a no-brainer. I have been using it over 2 years and so far only two glitches: once one of HDD's simply vanished from my RAID array, and the other was when the key switch burned out in datacenter where my server was. About 30 minutes downtime and that was all.
I switched 5 different providers before settling with Hetzner.
I switched 5 different providers before settling with Hetzner.