Nothing is stopping you from buying a used Framework. Admittedly, the market is much smaller than for refurbished Thinkpads, but it's smaller on both sides (demand and supply), I found several both on Frameworks own community marketplace and on ebay. And considering the fact that after you buy the first one, you will re-use the chassis and other, non-mainboard components across at least a few upgrades, I actually still think that a framework is the correct "environmental" decision. Plus, if I were to buy a used/refurbed Framework, I would be _supremely_ confident that if some sub-component of it came broken (or broke shortly after purchase), that I would be able to get the laptop as a whole up and running and not need to ewaste the whole thing.
Price-to-performance. This is true....the first time you buy the laptop. On subsquent upgrades, you are not paying the full price of the laptop, but only the mainaboard. Over a few upgrade cycles, the framework comes down _significantly_ in price. This is, in fact, close to the entire point of framework.
I can't speak to support. I have had no issues with my 16. I've heard stories in both directions (very good and very bad support). I guess I will say that it is reasonable to be more skeptical about the level of support one will receive from a new company wit a very small team.
Nothing is stopping you from buying a used Framework. Admittedly, the market is much smaller than for refurbished Thinkpads, but it's smaller on both sides (demand and supply), I found several both on Frameworks own community marketplace and on ebay. And considering the fact that after you buy the first one, you will re-use the chassis and other, non-mainboard components across at least a few upgrades, I actually still think that a framework is the correct "environmental" decision. Plus, if I were to buy a used/refurbed Framework, I would be _supremely_ confident that if some sub-component of it came broken (or broke shortly after purchase), that I would be able to get the laptop as a whole up and running and not need to ewaste the whole thing.
Price-to-performance. This is true....the first time you buy the laptop. On subsquent upgrades, you are not paying the full price of the laptop, but only the mainaboard. Over a few upgrade cycles, the framework comes down _significantly_ in price. This is, in fact, close to the entire point of framework.
I can't speak to support. I have had no issues with my 16. I've heard stories in both directions (very good and very bad support). I guess I will say that it is reasonable to be more skeptical about the level of support one will receive from a new company wit a very small team.