1. How low a quality of service are customers willing to bear, trading off price and quality?
2. What is the supply of such lower-rate employees who can continue feeding the beast, once the trained employees become too expensive for the company to keep? If they could afford to keep well-trained employees, they probably would be able to attract good employees from the get go.
3. How good is the company's employee retention rate for keeping well-trained employees without significantly raising salaries?
1. How low a quality of service are customers willing to bear, trading off price and quality?
2. What is the supply of such lower-rate employees who can continue feeding the beast, once the trained employees become too expensive for the company to keep? If they could afford to keep well-trained employees, they probably would be able to attract good employees from the get go.
3. How good is the company's employee retention rate for keeping well-trained employees without significantly raising salaries?